Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Cloudrix ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

2. Services

Cloudrix provides software engineering, consulting, and related technology services. The specific scope, deliverables, and terms of any project will be defined in a separate agreement or statement of work.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use our website in any way that violates applicable laws
• Attempt to gain unauthorized access to our systems
• Transmit any malicious code or harmful data
• Interfere with the proper functioning of our website
• Scrape or collect data without permission

3.2 Account Information

If you submit information through our contact form or other means, you are responsible for ensuring that all information provided is accurate and up to date.

4. Intellectual Property

4.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of Cloudrix or our licensors and is protected by intellectual property laws.

4.2 Client Work

Ownership of work product created for clients will be defined in the applicable project agreement. Generally, upon full payment, clients receive ownership of custom code and deliverables created specifically for their project.

5. Confidentiality

We take confidentiality seriously. We are willing to sign non-disclosure agreements (NDAs) before discussing sensitive project details. Any confidential information shared with us will be protected and used only for the purposes for which it was provided.

6. Limitation of Liability

To the maximum extent permitted by law, Cloudrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the total amount paid to us by you in the twelve (12) months preceding the claim.

7. Disclaimer of Warranties

Our website and information provided therein are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Indemnification

You agree to indemnify, defend, and hold harmless Cloudrix and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our website or violation of these Terms.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Accessing third-party links is at your own risk.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Tunisia, without regard to its conflict of law provisions. For EU clients, consumer protection laws of your country of residence may also apply.

11. Dispute Resolution

Any disputes arising from these Terms or our services will first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or resolved in the courts of Tunisia, unless otherwise agreed in writing.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our website after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Cloudrix regarding your use of our website.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Cloudrix
Email: hello@cloudrix.io
Location: Tunisia (serving EU clients)