Healthcare Platform Scale-Up
15K+
Daily Consults
99.8%
Reliability
4 new
Markets
The Challenge
A digital health startup connecting patients with specialists across Europe had achieved product-market fit but couldn't scale. Their Django monolith was hitting database limits, video consultations dropped calls during peak hours, and GDPR compliance was held together with documentation rather than technical controls. With 340% YoY growth, something had to change.
Our Solution
We re-architected the platform for scale while maintaining strict healthcare compliance. The monolith was decomposed into services, with the most critical paths (video, scheduling, records) rebuilt for horizontal scaling. We implemented end-to-end encryption for video streams, proper data residency controls, and comprehensive audit logging. Performance testing validated the system could handle 50x current load.
Results Achieved
- Platform now handles 15,000+ daily consultations (up from 2,000)
- Video call reliability improved from 94% to 99.8%
- Average page load time reduced from 4.2s to 0.9s
- Passed GDPR audit with zero critical findings
- Successfully launched in 4 new EU markets
- Infrastructure costs reduced 35% despite 7x traffic growth
Technologies Used
“Cloudrix understood that in healthcare, reliability isn't optional - patients are waiting for their doctor. They rebuilt our platform without a single day of downtime for our users. The GDPR expertise was invaluable; they implemented technical controls we didn't even know we needed. We're now confidently expanding across Europe.”
Dr. Sarah Mensah
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